Alshafak will monitor customer networks in real-time. Monitoring hardware and  software will be located at the Alshafak Network Operations Center.

Customers may request monitoring reports to be emailed to them in PDF format.  This includes any and all reports deemed necessary by customer.

Alshafak will produce a monthly report / analysis / ticket summary and provide it to the customer.

Samples of the information that can be obtained:

   > Network Performance Monitor

This application is a real-time network monitor that can track network latency, packet loss, traffic, bandwidth and utilization.

   > SNMP Graph

View the pulse of your network. Know immediately when a server is down. Immediate notification the moment a router, circuit or server becomes unavailable.

Keep posted on their status with green, yellow and red alert indicators.