Requirements Analysis and Definition:
      > Suggesting new ideas to upgrade workflow efficiency

Submitting offer:
      > Includes main functional specification
      > Includes rough project schedule
      > Includes price quote

Approving System Analysis:
      > Implementation (Coding) and Testing

Training:
      > Supervisor training
      > System Installation & backup
      > User Training

Operation and Maintenance:
      > Release, delivery and installation

After sale Warranty Support:
      > Writing user manuals